How does Class PCN work?

First, the patient consults a Class PCN GP for his or her chronic condition(s). The Class PCN GP assesses and diagnoses the patient’s condition and registers patient on Class PCN’s Chronic Disease Registry (CDR) if applicable. Patient will be referred to see a nurse counsellor and the relevant ancillary services (such as diabetic foot or eye screenings) if required.

The care coordinator at Class PCN-HQ level will then work with the respective clinic assistant to schedule the patient for the ancillary service(s) appointment. Upon completion of the ancillary service(s), the doctor will review the test results and follow up with the patient.

The patient’s progress and clinical outcomes will be tracked and monitored under Class PCN CDR to ensure that they follow through with their personalised care plans and treatment. The overall aim is to help patients better manage their chronic conditions and improve their health outcomes.

What is a Chronic Disease Registry?

Chronic Disease Registry (CDR) is a database that contains the personal and medical information of patients that allows close monitoring of patients for better care management and follow ups.

How does Class PCN benefit me as a patient with Chronic Condition(s)?

There will be closer monitoring of your chronic conditions for earlier intervention by Class PCN GP. You will also have access to nurse counsellors for individualised advice to manage your chronic condition(s), including lifestyle and dietary modifications.

What are ancillary services?

Ancillary care services refer to the wide range of healthcare services provided to support the work of a primary physician. Class PCN typically provides the following ancillary services for their chronic patients.

Are these ancillary services chargeable?

Yes, the ancillary services are chargeable. You may contact the respective Class PCN GP clinics to check on the ancillary service rates and packages for the above services.

Can I use my CHAS, Merdeka Generation or Pioneer Generation Card at Class PCN GP clinics?

Yes. You may use your Health Assist Card (Blue/Orange/Green), Merdeka Generation, or Pioneer Generation Card when visiting a Class PCN GP to enjoy subsidised consultation fees and ancillary services as all the PCN GP clinics are CHAS accredited.

for the list of Class PCN GP Clinics.
Can I use my CHAS subsidies for treatment of my chronic conditions at Class PCN GP Clinic?

Yes. You may use your CHAS (Blue/Orange/Green), Merdeka Generation or Pioneer Generation Card when visiting a PCN GP clinic for the treatment of your chronic condition(s) as long as the condition is one of the 20 conditions listed in the Chronic Disease Management Programme (CDMP) below:

Chronic Diseases
1 Hypertension 13 Stroke
2 Diabetes Mellitus/Pre-Diabetes 14 Dementia *
3 Lipid Disorders 15 Osteoarthritis
4 Asthma 16 Parkinson’s Disease
5 Chronic Obstructive Pulmonary Disease (COPD) 17 Benign Prostatic Hyperplasia (BPH)
6 Nephritis/Nephrosis 18 Epilepsy
7 Schizophrenia * 19 Osteoporosis
8 Major Depression * 20 Psoriasis
9 Bipolar Disorder 21 Rheumatoid Arthritis (RA)
10 Anxiety 22 Ischaemic Heart Disease (IHD)
11 Allergic Rhinitis 23 Chronic Hepatitis B
12 Gout
Chronic Diseases
1 Hypertension
2 Diabetes Mellitus/Pre-Diabetes
3 Lipid Disorders
4 Asthma
5 Chronic Obstructive Pulmonary Disease (COPD)
6 Nephritis/Nephrosis
7 Schizophrenia *
8 Major Depression *
9 Bipolar Disorder
10 Anxiety
11 Allergic Rhinitis
12 Stroke
13 Stroke
14 Gout *
15 Osteoarthritis
16 Parkinson’s Disease
17 Benign Prostatic Hyperplasia (BPH)
18 Epilepsy
19 Osteoporosis
20 Psoriasis
21 Rheumatoid Arthritis (RA)
22 Ischaemic Heart Disease (IHD)
23 Chronic Hepatitis B

* Only claimable at selected clinics

* Information on the list of chronic diseases is correct, as of 01 Jul 2023

Do I need to be enrolled with Class PCN to access the ancillary services for my chronic condition(s)?

You may wish to speak with your Class PCN GP for more information pertaining to your chronic condition and access to the ancillary services.

Can I just walk in to a Class PCN GP clinic to request for a particular ancillary service?

The GP would have to assess if your chronic condition(s) needs a particular ancillary service before the care coordinator schedules you for one. To better serve all the patients, all the ancillary services are by appointment only.

What should I bring when visiting a Class PCN GP clinic?

You would need to bring the following during your visit:

  • NRIC
  • The following cards (if applicable):
    • CHAS Card under Community Health Assist Scheme (CHAS);
    • Merdeka Generation (MG) Card; or
    • Pioneer Generation (PG) Card
  • Referral form from SOC/Polyclinic (if any)